Some items are covered by a manufacturer's warranty and some are not. An example of parts that are not covered under warranty would be:
- globes
- terminals and lugs
- cable ties and insulation tape.
Other goods like:
- LED lights
- Battery Chargers
will have at least a 12 month manufacturer's warranty.
Where a warranty claim is needed, return the goods to us with a copy of your invoice and a fault description detailing the warranty claim.
We will then forward the goods to the manufacturer and resolve the matter as quickly as possible as perAustralian consumer law.
Manufacturer's warranty does not cover:
- improper use
- modification
- poor or incorrect installation
- wear and tear
but does cover things that are caused by the manufacturing process like faulty electronics or waterproof items leaking water, as an example.
The warranty period commences on the date of the tax invoice issued to your nominated e-mail address. During the warranty period if the product is found to be defective it will be repaired / replaced as per the manufactures terms and conditions.
Where the identical item is no longer available and a replacement is required, possible options will be offered or a refund if no replacement is suitable (shipping costs excluded).